Shipping Policy
At Zaini, we prioritize the efficient and timely delivery of our products to ensure customer satisfaction. This shipping policy outlines the procedures and guidelines that govern the shipment of items purchased through our website.
Processing Time: Orders are typically processed within 3 to 7 business days. This timeframe allows us to ensure that each item is carefully inspected and packaged before dispatch. Please note that processing times may vary during peak seasons or promotional events.
Shipping Methods: We offer various shipping methods to cater to our customers' needs. Standard shipping is available for most locations, while expedited options may be offered for urgent deliveries. The specific shipping method selected at checkout will determine the delivery timeframe.
Shipping Rates: Shipping costs are calculated based on the weight of the items and the destination. Customers will be informed of the shipping charges during the checkout process. We strive to provide competitive rates while ensuring the safe delivery of our products.
Delivery Timeframes: Delivery times may vary depending on the shipping method chosen and the destination. Generally, standard shipping within Pakistan takes approximately 3 to 7 business days. International shipping may take longer, depending on customs processing and local postal services.
Order Tracking: Once an order has been shipped, customers will receive a confirmation email containing tracking information. This allows customers to monitor the status of their shipment in real-time.
International Shipping: Zaini is pleased to offer international shipping to select countries. Customers are advised to check the availability of shipping to their location during the checkout process. Additional customs duties and taxes may apply for international orders, which are the responsibility of the customer.
Lost or Damaged Items: In the event that an item is lost or damaged during transit, customers should contact our customer service team immediately. We will work diligently to resolve the issue and ensure that customers receive their orders in satisfactory condition.
Contact Information: For any inquiries regarding shipping, customers can reach out to our customer service team via email at mrameezahmad1992@gmail.com or by phone at 03094555705. Our team is available to assist with any questions or concerns regarding shipping and delivery.
By placing an order with Zaini, customers agree to the terms outlined in this shipping policy. We appreciate your trust in us and look forward to delivering your fashionable frocks and gowns promptly and efficiently.